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Stonegate Group

Building with one of the UK's largest pub estates.

How Stonegate Group runs its Pub Partners directory, publican channel and brand websites on 24social Enterprise, with our Customer Success team alongside.

Managed, leased and franchised pubsEnterpriseCustomer SuccessVisit stonegategroup.co.uk

Stonegate Group runs pubs and bars across the UK, from local community pubs to high-street brands such as Slug & Lettuce, Be At One and Popworld, under managed, leased and franchised models. Few estates are as varied, and few make content management as demanding.

An estate that needs one platform

Stonegate's websites span managed bars, franchised pubs and a leased and tenanted business. That mix needs content written once and shared across brands and venues, brand themes that stay on guideline, and venue data that other systems can read and update through an API.

Stonegate Pub Partners

Stonegate's leased and tenanted business needed a better way to attract publicans. Listings were spread across third-party tools, and the old website was being phased out.

Our Customer Success team designed and built a new Stonegate Pub Partners website on Enterprise, with every available pub managed as listing content in one place. Alongside it, we built an internal channel where publicans see centrally created offers and news from the pub company. Enquiries from prospective publicans went up, and Stonegate cut its spend on third-party listing tools.

Brand and venue websites

The work has grown from there. Stonegate is bringing more of its brand and venue websites onto Enterprise, with themes for managed and franchised formats, shared campaigns across brands, and the booking, events and consent tools its teams already use connected in.

Why Enterprise fits

  • One platform for many formats. Managed brands, franchised pubs and corporate sites each get the structure they need without separate systems.
  • Content at estate scale. Campaigns, menus and events are created once and published to exactly the right brands and venues.
  • A team that knows the estate. Our Customer Success team works with Stonegate's web and marketing teams week to week, from design reviews to releases.
“Both the website and publican channel have had rave reviews from the Ops Team and Recruitment Team and that is squarely down to the magic that you have created.”
Matt Venables · Business Development Manager, Stonegate Group

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